@md Thank you. I was able to find the 4K videos with the Reolink client.

@md Thank you. I was able to find the 4K videos with the Reolink client.

I think I have the same camera as you. I can't record anything 4K. It only records low quality clips.

I have a new RLC-810A and cannot record in 4K.

On the camera web interface the option is not allowed to preview or playback in 4K. The highest quality I can preview is in Mid/Balanced, not High/Clear! All the clips it records on the SD card are in lowest quality 640x360 15 FPS! I can't find any firmware update for it on the Reolink phone app. I feel cheated.