@user_594325466017854_594325466017854 removing spaces worked for me too after hours of struggle. THANKS!

@md Thanks for those tips! Ended up that manually tilting the camera up fixed it. (for now at least.) It's kind of annoying though that this is happening after just one month. And the camera is on a 20' post, so not an easy task to manually tilt it.
Appreciate your response!
Paul

@user_753931108643014_753931108643014 and this is the RLC-823A.

I have a REOLINK 4K PTZ Security Camera, 360 Degree View PoE Camera with 16X Optical Zoom, which I have been using for less than a month, and today it began losing connection, and when it is connected and otherwise working properly, it won't tilt up all nearly as far as it would yesterday. It does not come up to level/horizontal. Any ideas?
Thank you, Paul