Here is the connection problem I am having. Six Reolink E1 & E1 plus installed on my router set 10.0.0.1 with no problems. But purchased Reolink Argus PT/Solar & won't connect. My router is set to 10.0.0.1 . So I took this camera to Router set to 192.168.1.1 & it easily connected. (both routers are Netgear) There is a difference in the Reolink Argus PT. (the E1 also connected to both the 10.0.0.1 & 192.168.1.1) I am awaiting for reply from support.