I've started the process of updating our 34 NVR units to the latest firmware. However, the new firmware disables remote access over WAN via UID. This is a terrible design flaw. I do not have easy access to our NVR units, which are spread hundreds of miles apart across two states.

Is there any way to avoid this or prevent this from happening when updating to the latest firmware?!

Hello,

It seems you’re facing a significant issue with the firmware update that disables remote access over WAN via UID. This can indeed be problematic, especially when managing multiple NVR units across different locations. Here are a few steps you might consider:

Check for Alternative Access Methods: Some NVR systems may offer alternative methods for remote access, such as VPNs or cloud services. It’s worth checking if your system supports any of these.

Contact Manufacturer Support: Reach out to the NVR manufacturer’s support team. They may have a solution or workaround for this issue.

Firmware Rollback: If the new firmware is causing significant problems and no immediate solution is available, consider rolling back to a previous firmware version that did not have this issue.

Community Forums: Sometimes, other users may have encountered similar issues and might have found a workaround. Checking dedicated community forums could provide some insights.

Professional Consultation: If the issue persists and is critical to your operations, consulting with a network security professional or a company specializing in NVR systems might be necessary.

I hope the information may helps you.

Best regards,
Yvonne Rhodes