It sounds like the overexposed image issue might be due to a malfunctioning sensor or incorrect settings. Here are a few steps you can try:
- Check Firmware: Ensure your camera firmware is up-to-date. Sometimes, firmware updates can fix image quality issues.
- Adjust Exposure Settings: In the Reolink App or Client, try manually adjusting the exposure settings rather than relying on auto-calibration. Set it to a lower value to reduce overexposure.
- Location and Angle: Check the placement of your camera. Sometimes, direct or reflective light sources can cause overexposure. Adjust the angle to see if it helps.
- Reset the Camera: Perform a factory reset on the camera. This can sometimes resolve persistent issues by restoring the camera to its original settings.
- Test Different Software: Since you're using multiple platforms (Reolink App, Reolink Client, BlueIris, AgentDVR, and iSpy), ensure all software is updated and check if any specific platform handles the exposure better.
If none of these solutions work, it might be a hardware issue. You could test the camera's sensor by running a white screen test or a full black screen test. This can help identify if the sensor is responsive to light changes correctly.
