UPDATE: After discussions with Reolink support they pushed two updates.

The current firmware for Home Hub and Atlas has support for PTZ and continuous recording.

Installed the Home Hub with two Atlas Ultra's today and there was no app/client support for PTZ or continuous recording (when connected to the hub). After speaking with support it appears that those features are not supported currently. I was able to factory reset the Altas's and I'm running them as standalone until the Home Hub support is available.

Not sure if this is only a community forum or if Reolink monitors? Is there an expectation for when the Home Hub will support continuous recording for the Atlas? I'm trying to decide if I should return the Home Hub as right now it isn't doing anything.

I fully understand this is a new product just wondering if it will be support in weeks/months or if it will be after 2025?

Thanks for any guidance.

We have 4 Reolink cameras taking timelapse videos at construction sites (2x Duo 2 LTE, 2x Go PT Ultra).

None of the SD cards are more than 20% full and all cards are brand new, properly formatted.

Once a camera has 32 files stored in the timelapse folder it no longer shows new recordings within the client. The timelapses are confirmed to have successfully saved but are not visible in the app or client.

Deleting older files allows the hidden timelapse files to be viewed/downloaded but this isn't a long term solution.

Is there a fix in the work for this bug or has anyone found a work around?

Thanks