Hi all,
I am so sorry, I am sure that I am being really dopey here, but when I used the camera during our last holiday I was able to use the app to see LIVE footage, but nothing that had been recorded and stored.

What am I doing wrong please? From the menu I can click on my camera (and when I buy a second one, I am sure once linked that will show in the list too), but when I look at the Cloud tab and click on both Cloud Storage and SIM Service it says "Failed to obtain configuration information" - I can't find anything about this in the little operational instruction booklet, what have I missed out on doing or done wrong please?!

Thank you SO much,
Cathy