I just purchased the battery door bell camera the firmware is updated door bell (hub works but not chime) and it will not detect person at the door nor recording........what is going on with REOLINK products lately?

I have the some of the symptom's you all are experiencing....I purchased 2x the battery operated Door Camera.

1. Chime will not pair with the camera......followed the instructions on the website and no fix.
2. HUB DOES NOT work as a chime....as describe in the website.

Why is REOLINK launch products without a full test before release to the public ?