Reolink updates Learn More
Meet Reolink at IFA 2024! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
Yeah agreed this problem has been around for years... strange though, I had a situation very recently where I needed to check the status of my property remotely due to a burglar alarm notification.. I was on the move and had the reolink open and couldn't connect with 4G at full bars on the phone.. nothing.. then I drifted out to a remote area in the country where I had barely any signal on 3G and it connected so am unsure exactly what the problem with the connection is?
Hi, It's not going to impact the Internet speed if the FTP is local to the Cameras. I use FTP for 4 cameras to record rather than an NVR. Through cost I converted an old junked PC I had laying around to an FTP server and stuck it in the garage and connected back to my internet router via those LAN extenders which use the earth wiring in the house.. no obvious degradation of internet speed from my wifi devices on the same network..
Hi Ron,I think you should be good with C1 Pro, I can't be 100% sure and hopefully the mod will be along to verify your question. I've never used a C1 but from what I've seen the setup looks pretty straight forward although in one installation on youtube the guy had to plug it into an ethernet connection to get it setup on the phone app. However, I can't see why this can't be done remotely at an address where you have access to the ethernet connection and then relocate the device into the property once it's setup on the app.The important thing to make sure is that the UID is checked in the network advanced section of the configuration. It's this feature that allows you to view the camera remotely.. There's a few things you'll need to pay attention to if you don't have access to the wifi router and you're using a shared service in this case. 1. Is the password the shared key for accessing wi-fi or a splash page type of thing like what you get when you try and use wifi in starbucks or whatever.. If it's a splash page it might be a problem.2. Is the bandwidth speed good at the property, if it's a shared service it may be limited. Viewing remotely can be a pain in the arse if the speed available is poor. The reolink has a couple of different viewing qualities that can reduce in this event but it's worth knowing to avoid frustrating lock-ups etc.3. It might be worth running this past the people that service the retirement home.. they must have a technical bod there who could assist. 4. C1 pro has in-built wifi so once setup doesn't need an ethernet.. I hope this helps.. as I've mentioned, I haven't used this camera but hopefully someone with first hand experience will chip in..Cheers
First thing to check is that UID is enabled. From windows client Network Advanced / UID enable check box.
Bit of a trade off this.. I usually set the shutter to around 50ms and turn the gain down to 40 and compensate by adjusting the brightness up a bit. I try and get rid of the blur, you'll also notice that the FPS for night images improves. With it set on auto you only get about 8 FPS but after some tweaking it goes up to about 16 FPS. I find night vision the most challenging aspect of the Reolink cameras. I'm using RLC-411s and RLC-410s..
Hi,Check out this link, number 2 looks good for the job. I haven't tried any of them so don't know how effective they are. These aren't online.. you download the program.. couldn't see anything about file size either.https://www.lifewire.com/free-video-converter-programs-and-online-services-2622867
If you've got the footage out on .264 there's plenty of online converters if you google .264 - MP4 conversion. Just make sure you've got a backup of the original .264 not that the online converter will screw anything up.. just in case..
When the RLC-422W is connected to the router with the ethernet cable it has a specific IP and MAC address. However, once I unplug the ethernet cable and use the camera’s wifi, both the IP AND the MAC address change to a different IP AND a different MAC address. I can see DHCP assigning a new IP but I would never have expected the MAC address to also change.
I think this part of the problem is normal.. my understanding is that each interface has a different mac address whether physical or virtual. for instance, if you had two ethernet ports , you'd have 2 different mac addresses. If you have a single wireless access point with 5 SSIDs broadcast, guest, free-wifi, home, etc etc each of the virtual networks in the one physical box will have a different mac address..
Hi, I use Filezilla as the ftp server on an old windows vista machine.. works a treat,,Here's how my reolink camera is setup to use it.. helps if the cameras and ftp server are on the same subnet.. see how this goes.. CheersScreen-Shot-2017-12-07-at-23.31.19.png
I'm wondering whether Gmail works differently depending on your area? I don't use 2 factor on mine and the email I setup is just for this purpose.. when it wouldn't send it showed the device and a location map that trying to access gmail.. The NVR is about 20 miles away from me in the UK and the map was pretty accurate.. Glad it's working to some degree for you.. cheers
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!