Posts made by william neff powell_322032569897175

Just got a new fix from REOLINK that solved the problem.

Hello,

I installed the latest Windows client 8.1.18 and it just comes up with a black screen.

Support backed me off to 8.03, no difference.

Also suggested to download a software named Visual C++ Redistributable for Visual Studio 2015 to your computer.
The other one is to blank--disable-gpu to the setting of the client.

Neither of those suggestions worked.

Anyone else getting the same black screen?

How can I get an earlier version that did work?

Thanks,

Will