The latest Client can adjust the playback speed, have you upgraded it to the latest one?

Hi Cynthia,

Yep the client has been updated (see earlier message above on this). Could you confirm if the Firmware I listed is the issue?

Thanks

Just to add my NVR is an RLN8-410.
When I go into Menu > System via the NVR I can see the FW Version (assume firmware) is v2.0.0.122_19080208101
Cfg version is V2.0.0.0

Ok I have updated to 8.1.28 but the problem remains. In fact I have a second problem now

So Gary when I select NVR I can see the playback icon, however when I drag the camera onto the screen and pick any particular day to view the footage, the bottom of the screen looks like this (see attached). The option is missing.

The second problem is when I pick a day and press Play, there doesn't appear to be a button to pause and resume the video? If I click on the 'advance frame by frame' option it does exactly that (no problem with that feature), however I cannot see a Resume option to carry on playing the video.

I feel like I am missing something obvious here. I work in IT so although I'm new to the setup, I'm not a total moron hahaha.

Thanks in advance for anyone who can assist!
Reolink-no-playspeed.jpg

Thanks guys I will try updating the client. The current V7.2.2.33 doesn't seem to have it

Hi all,

I am quite new to this so apologies for the inept question!

I was checking some footage the other night via a Windows PC and I could not see the 1x, 2x, 4x playback speed options.
My assumption is the client version I have is probably too old (V7.2.2.33), however I can see this section of the forum contains threads about problems with the new version. I'm not sure I want to trade 1 problem for another haha.

Can anyone tell me a version which is stable, next to no bugs and the playback feature is present? Also where can I get this? On the website it points to the new version 8 and I cannot see a previous list etc.

Thanks