• Can we please have the hardware decoding feature in the client/apps switched to off as default? it seems that so many people have hardware compatibilty issues with their devices, so would make more sense to have it default off and then can be manually switched on.
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  • Hi I have the below suggestions for additional features to the NVR user account settings Include / Exclude cameras by user account Playback permission by user account Thanks
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    Hello all, I'd like a way to trigger the siren on my RLC-823A using a URL. Is this possible to do? This would allow me to trigger the siren in my home automation system based on some event.

  • TrackMix is the most innovative camera I know today (across all other brands), but yes, there is more "wishes" to develop. I start wishes from TrackMix as base: 1) patrolling (cruise)! Together with tracking. Possibility to set times - how long to stay in position, how long to track before returning

  • Hello @Reolink-Fiona I would like to make several suggestions for both the cameras themselves and improvements to the app. 1) It would be nice to think of a third color for cameras, especially outdoor ones, such as the RLC-1212A, 812A, 823A. That color could be anthracite gray for example, and accor
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  • According to this post the Argus 2 cannot be accessed via the web browser. Even if this feature requires more energy, would it be possible to enable the web interface for the Argus 2? Probably disable it by default and let the user decide (via configuration) whether or not it should be activated.

  • In software we never say we are complete as there is always room to enhancements. It merely depends on one's imagination. So we started with one camera being triggered by an object and somehow wondering what is happening in front of the other cameras which haven't yet been triggered. Many customers

  • I would like to share access to solar powered (battery) cameras, but the only way seems to be via the camera's UID. After I enable access to another person using the UID there seems to be no way to stop their access. Is this correct? If that is the case, is the only way to stop access by buying a ne

  • After experiencing 2 different wifi cams over the last month and both playing up. one has been returned via amazon the other has been replaced through warranty and is 1 day into use and so far so good. The 511wa detection was worse than the Argus 3 pro. So a fault is suspected. The 511WA has a bett

  • With the proliferation of automation through the IoT devices which can control myriads of equipment such as opening the front door of the house, customers are requesting more security at application level. We need to have face-id or touch-id to run the client applications. Any thought of such implem

  • Hi @Reolink-Fiona Could you give some details of the roadmap for next year releases? I would like an improved version of the E1 OUTDOOR to be released, which is giving me such good results. It could go from 5 to 8mpx, the possibility of incorporating PoE and improving the frames per second to 30 or
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  • I have seen various requests in this community and reddit whereby customers have requested old firmware versions, maybe following a bad upgrade or an upgrade which failed to provide the desired outcome. Contacting support to get the previous firmware may take days and this cannot be the case for sec

  • So far ip cameras provide two ways of informing the owner either through a push message notification or email. How about adding a VOIP application where the camera can call the owner and any other added recipients? Sometimes we receive so many emails and messages on our smartphone that the we tend t

  • So I was just sitting around thinking and I have a lot of farmers that love these cameras because of the 4G capability. They can place them out in the middle of nowhere and monitor the many many acres of property. However Reolink has 1 limitation that I would love to see on the windows client app as

  • Video analytics process video in real-time and transform it into intelligent data. They automatically generate descriptions of what is happening in the video and are used to detect and track objects which also could be categorized as persons, vehicles, pets and other objects in the video stream. Vid

  • Fiona, please add another category named 'Documentation' where members can download documents you have shared within the community. It's a suggestion.

  • I don't know if this is the right place to post this, so please bear with me :-) I've found the desktop client has a few odd bugs/misfeatures, mainly in playback. My wishes, please: consistency of how to swap between resolutions (live-view vs playback), and how they are named. Do I right-click, or

  • Customers want clearer pictures and able to read text or numbers within reasonable range. They are also requesting higher fps especially at night time. And yes customers are looking also for HDR implementation. All this comes at a higher processing power and very powerful sensor. Can someone from Re

  • Hi everyone, Even if we have configure the PIR time schedule, it should be very interesting to have the possibility to force the PIR security. For example, we could have another click button next to the "PIR" blue one. Best regards,

  • It would be great if the Duo 2 could have the option of using up 2 side-by-side slots when viewing the 4-camera gallery view since the image is squished when using only 1. The Duo 2 replaces a 2-camera setup with 1 pointing left and 1 pointing right and when they were arranged next to each other in
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