Problem with File Length and playing

[milos dh_67999078662396]

I discovered a problem with the new firmware v3.0.0.136_20121100 on Reolink RLC-410-5MP.

If the file length is set and the long video is divided into several parts, only the first part can be played. Other parts cannot be played by some players or video editors. For example, converting via FFmpeg shows - error reading header

File is saved on FTP server, older firmwave with the same settings does not have a problem.

[Cynthia_124785627824270]

This problem may need some time to troubleshoot. To better help you, could you please contact our support at support@reolink.com?

[milos dh_67999078662396]

Okay, I'm contacting support

[Cynthia_124785627824270]

ok, my colleague will help you via the email.