Web Client (Windows 10) Live View Problems

[alexanderm2019_417609247850706]

Hi all, greetings
i'm having a problem with the client, as I see in the live view, things go like slow motion, and then to keep up, it just skips and cuts like 0.5 seconds and it keeps doing it consistently, my Hardware is NVR PoE, 16 Channels, my PC is a 3.7Ghz i7 with 16gb DDR3 Ram and my monitor is an 65hz 24inch Asus
it only happens in CLEAR mode, as in FLUENT it is indeed FLUENT

attaching my specs on streaming.


SC.jpg

[bill doria]

If you put the streaming resolution & bit rate back to default, does it get worse ?

[alexanderm2019_417609247850706]

it is actually the same

[bill doria]

Have you checked your local network bandwidth ?
Ping your NVR from your computer.. See if there is a long delay..
If you have something like Norton Security Suit running, it could be blocking the data flow.

[Cynthia_124785627824270]

Hi there, can you work normally when you view it in clear mode? You can try to adjust the bitrate or view it in fluent mode to try again. If it still can't work, you can change a wifi or cellular to find if it is the network issue.

[alexanderm2019_417609247850706]

fixed it! thanks, had it on 30fps, switched it to 15fps and it is working fantastic now, thanks

[Cynthia_124785627824270]

You are welcome.