Improve physical security of mount with adjustment knob

[Mike_184729178919056]

I have noticed that newer bullet camera models all come with an adjustment knob on the mount. I did much prefer the older mounts that did not have an adjustment knob, but a hex adjusting screw instead. With the new adjustment knob, any attacker that can reach/touch the camera can also easily mess with the camera orientation by just turning the knob with his hand. With the older (hex screw) solution, at least an attacker did need an extra tool (hex key) to mess up the camera orientation.

An attacker with camera access and a tool (e.g. hex key, screwdriver, cable cutter) was and will always be able to mess with the camera. But with the new mount, an attacker doesn't even need a tool anymore to mess with the camera. I therefore consider the newer bullet cameras physically less secure than the older ones.

I wish that Reolink would please either a) bring back the old mounts (with a hex screw or some other tool-only-operable adjustment method) or b) provide a method to lock the adjustment knob in place using a tool or c) make and sell an accessory that can be mounted (utilizing a screw and needing a tool) over the adjustment knob.

[Reolink Fiona]

@mike_184729178919056 Thank you for the suggestion on the mount. I will collect the information and let the product team know.

[Jedi2020_32727772450952]

@mike_184729178919056

I think it is a chicken and egg problem. The camera is usually mounted high enough that people can't reach it without ladder. And the newer knob allows to make it adjustment easier when you are on ladder. If you are mounting too low where people can reach, you have other issues beside orientation of the camera. People can simply stick a bubble gum or a tape to cover the camera lens. I personally don't mount my camera very high either, just high enough (7') so that I can use a step ladder to mount and make it unreachable for most people.