Can't add RLC-810A to Surveillance station after firmware upgrade

[jpmoriarty_40816801109]

Recently installed a new RLC-810A which I can access fine through the Reolink app. When I try to add it to surveillance station after a firmware upgrade (v3.1.0.956_22041503) Surveillance Station just says "surveillance device test failed". Am trying to add it as a Reolink RLC-810A with firmware >= v3.0.0.250_21040803. trying to search fo rthe camera through synology gives no results, either through supported or the ONVIF search. Was finding the camera fine before I upgraded, although the event detection wasn't working properly (which is why I thought I'd try upgrading it).

Synology NAS is version 6.2.4-25556 update 6, with SS version 8.2.11-6478, device pack version 5.8.6-3279.

Any help gratefully received.

[Reolink Fiona]

@jpmoriarty_40816801109 The network ports(HTTP, HTTPS, ONVIF, RTSP) are initially disabled in the firmware v3.1.0.956. You can try to enable it in our PC Client. Settings->Network->Advanced->Port setting

You can know more in this article.
https://community.reolink.com/topic/3183/why-do-i-fail-to-access-the-camera-via-the-web-browser-or-connect-to-the-third-party-software-after-upgrading-my-smart-cameras-with-the-latest-firmware-v-3-1-0764-v-3-1-0804