Unable to Log In

t7731mg

Once again, I am beyond frusterated with this system.

I am logged into the ReoLink client on my laptop. I tried to set up user accounts for my wife and daughter so that they could check the camera on their iPhones / iPads. They were unable to do so using the username and passwords I set up for them.

I then tried changing my own password in the client. This worked, but it logged me out of the cameras on my iPhone app. I changed the password back to what is was originally and I am still locked out. Each time I tried, it quickly displayed a message something like the followin:

You have ever logged in via the third party platform bound to this email. Please try with your third party app......

I even tried going to the reset my password link and entering my email address. All I got there was a message saying the email was not sent and now I am being told too many attempts and to try again later.

I am preparing to leave town shortly and really want to be able to access my cameras.

Any ideas. I can't call customer service because they are not in.