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    Motion alerts not rendering in browser timeline

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    • user_596996756594721_596996756594721
      user_596996756594721 last edited by

      When browsing a replay using the NVR directly, I can see motion alerts highlighted on the recording timeline.
      However, it seems that the browser client does not render alerts any differently than ordinary recording.
      The browser client simply displays a solid blue bar during recording (which is 100% of the time in this case).

      Did I miss a setting somewhere?

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        • ask_670415497359871
          ask @user_596996756594721 last edited by

          @user_596996756594721_596996756594721

          I have tried various troubleshooting methods, including clearing my browser cache, disabling browser extensions, and updating my browser to the latest version. However, none of these solutions have resolved the problem.
          Has anyone else encountered a similar issue with motion alerts not rendering correctly in the browser timeline, specifically when working on a product animation project? If so, I would greatly appreciate any suggestions or insights you can provide.
          Here are some additional details that might be helpful:

          1. I'm using [insert browser name and version] as my primary browser.
          2. The motion alerts are created using [mention the software or framework used].
          3. I have checked the console for any error messages, but there are no relevant errors related to this issue.

          I look forward to hearing from you and finding a solution to this problem. Thank you in advance for your assistance!
          Keywords: motion alerts, rendering, browser timeline, product animation

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          • joseph_1979
            Joseph Global Moderator @ask last edited by joseph_1979

            @ask_670415497359871 Which client and camera model are you using?

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