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    Argus PT has stopped sending notifications

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    • kdweilacher_417703267156214
      kdweilacher last edited by

      Argus PT has been operating fine for well over a year up until 2 days ago. It has completely stopped sending me any notifications to my phone. I've checked that the firmware is the latest, I've tried rebooting, and even restoring.
      The live view camera still works fine and the camera detects motion (I can tell because the blue LED light comes on when I pass in front of the camera) but I get no notifications.
      I've double checked all of the settings even after restoring it.
      I'm at a loss as to why this has happened and what else I can try to fix it.

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        • joseph_1979
          Joseph Global Moderator @kdweilacher last edited by

          @kdweilacher_417703267156214 I had this issue twice on Argus 2, if I recall correctly after upgrading the Android Reolink client. It did forward the email but failed to send the push notification message. All I did was restoring the cameras and push notification resumed operation. When restoring the camera, all the config is deleted with the exception of WIFI setup (if you have a WIFI cam). Have you upgraded the client? If it persists you can contact Reolink support on https://support.reolink.com/hc/en-us/requests/new

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