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    Rich Notifications on other Phones?

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    • harrylane3_531242661216426
      harrylane3 last edited by

      Is it possible to have rich notifications on other phones (not signed into your cloud account)?

      When I share out the Doorbell camera with my wife, kid, in-laws, etc to pull into the Reolink on their phones, they get detection notification but not 'rich' notifications. Which I'm guessing is because they are not signed into the Reolink Cloud Account on their devices. Is there a way to permit them access to rich notifications without signing them into the main cloud account?

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        • joseph_1979
          Joseph Global Moderator @harrylane3 last edited by

          @harrylane3_531242661216426 Correct. Rich message notification requires access to the cloud account.

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          • harrylane3_531242661216426
            harrylane3 @Joseph last edited by

            @joseph-chircop_497308027822318 Understood. I guess my hope was that the functionality was tied to the device, and not the account... so that regardless of who accesses the device the rich notifications would be available.

            Giving elevated access to someone, by giving them credentials to the cloud account, just so that they can get rich notifications, is not ideal.

            Thanks.

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            • joseph_1979
              Joseph Global Moderator @harrylane3 last edited by

              @harrylane3_531242661216426 Indeed. Hope Reolink provides a solution to this. Will notify them.

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