Reolink wifi crash and smtp

[user_623715019411529_623715019411529]

So reolink wifi camera's still disconnect and I think its due to the CPU crashing. The NVR has a very generic push notification if any and if you have the camera do it as well I think that's where the crash comes from. I would rather the NVR handle all of it and the camera only records but seems an issue. Email setup does not work because gmail/google has to have a request from the app or it will never add it due to security. I'm sure yahoo does the same thing so email is totally useless unless reolink fixes that.

[joseph_1979]

@user_623715019411529_623715019411529 Which camera model are you referring to? To have individual emails from the camera then you need to connect the cam to a POE switch. To avoid the authentication requested by GMAIL server, you need to log to your google Gmail account and generate a password. Then use this password as the email credentials on your camera. Follow the instructions cited in this link https://support.reolink.com/hc/en-us/articles/360039461654-How-to-Generate-an-APP-Password-in-Gmail-Account

[user_623715019411529_623715019411529]

@joseph-chircop_497308027822318 referring to 511wa and e1 outdoor. The duo 2 does not sem to have an issue maybe because its a dlink? I have not tried the gmail fix because support never brought that up. So on the other issue i shut down everything on the cameras recording, push, and internet access....no crashing. Turn notifications and internet access back on to get them...e1 and 511 crashing again. Power cycle only working to bring back camera meaning something is maxing out if there is any onboard memory needed to flush out...i don't know but thats what its acting like.

[user_623715019411529_623715019411529]

@joseph-chircop_497308027822318 Well that may work on individual camera's but not on gmail smtp on the NVR. I don't want the camera's to max out on the cpu since thats seems to be an issue. on the nvr I'm getting 483 event error codes and course support has no answers.

[joseph_1979]

@user_623715019411529_623715019411529 I am sorry I can't help on the NVR side as I don't have it in my setup. I have both models and have no issues on emails or push message notifications. Please sent reminders to Reolink support if you are already in contact with them. They should reply.

[user_623715019411529_623715019411529]

@joseph-chircop_497308027822318 actually got the nvr to finally work....the nvr does not have the ability to send email based on camera to guest or friends...its all or nothing but i will send an email to support see what they say. Your method worked to get a password on gmail to work.

[joseph_1979]

@user_623715019411529_623715019411529 Excellent. Please send reminders to support.

[user_623715019411529_623715019411529]

@user_623715019411529_623715019411529 when camera's crash and go blank on monitors this is what I get on my pc running app. defiantly not a wifi interference issue!

[joseph_1979]

@user_623715019411529_623715019411529 so you are running Windows client application. If yes try to disable hardware acceleration first from the application main menu...upper right hand corner.

[user_623715019411529_623715019411529]

@joseph-chircop_497308027822318 How would that make any difference? During the crash event it was switching form good to bad within a 30 second period now that the camera is stable the client on windows is fine? If it was just my machine i would accept that but it was blank on the nvr attached to a monitor at the same time.