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    Relink app and user permissions

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    • johnc elec_391500083704034
      johnc elec last edited by

      Looking at a reolink cam's with 2 way audio. I have some very specific requirements and do not know if Reolink app can be setup to do what I need. The scenario is, I am the owner/manger of a business.

      The camera is to monitor a building entrance. I want all the functionality of a video door bell (alerts, detection logging, 2 way coms etc) but through a camera. A video door bell isn't what I want as I'm happy with the doorbell system I have.

      I need to have control over the app as admin but want to be able to share certain features with staff members. Ideally, I don't want them to require the installing of an app on their own mobile devices but this is an option. I do want them to get notifications when the camera detects motion, either to their mobile device and/or via a shared Alexa enabled Echo device. I'd be happy to share access to the app with staff as long as I was able to restrict access to what they can see.
      It would be handy if they where able to engage in 2 way audio communication to the camera whilst on the premises (only).

      I would be great if staff could view the camera and engage 2 way coms using the echo show device.

      Can someone please advise on which products might be most suited and advise me on exactly how much I can tailor what staff have access to on the app etc.

      Thanks.

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        • johnc elec_391500083704034
          johnc elec @johnc elec last edited by

          @johnc-elec_391500083704034

          To be more specific.... Basically I just want to user accounts to:

          - get push notifications when the camera detects motion at the front door

          -be able to see the camera stream and engage in 2 way audio.

          However, I only want them to be able to do this whe they are on the premises.

          I do NOT want users to be able to:

          -Monitor the camera stream from outside the premises or outside of working hours

          -Be able to download footage

          -Playback recorded footage

          I was thinking of a system whereby they get push notifications only and can view the livestream using a device which stays on the premises.

          Possibly an echo show (if possible) or similar device.





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          • joseph_1979
            Joseph Global Moderator @johnc elec last edited by joseph_1979

            @johnc-elec_391500083704034 Hello, the Reolink video doorbell allows you to have two different accounts, the admin account which is able to change the configuration and the user account which allows the user to view the clips but unable to change any settings. Follow this link to see the privileges assigned to each account type. https://support.reolink.com/hc/en-us/articles/900000605423-Introduction-to-Admin-Account-and-User-Account There is no way to restrict access to camera based on account and schedule. Perhaps this can be a feature which can be added in the future. If your colleagues are with a different mobile operator then you can use a FW and deny the IP range within a time period.

            @Fiona Kindly inform the development team about this request. Thanks.

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