FTP video upload from WIFI video doorbell

[user_678650711679124_678650711679124]

I have two Reolink cameras, a RLC-811A and a video doorbell WIFI version. Both I have setup to transfer videos triggered by motion events to my Synology NAS via FTP. For both cameras I use the same settings. The RLC-811A performs the transfers successfully without any issues, while I cannot get the FTP working for the doorbell camera. I always get error 454. As the settings are the same in both devices, I guess it must be a firmware issue (The doorbell has v3.0.0.1459_22102806).

Anyone else having this problem ? Any advice what I could try ?

[user_678650711679124_678650711679124]

Firmware update v3.0.0.1859_23030900 solved it.

[Jensen_513771925995715]

@user_678650711679124_678650711679124
Hello Frank, I have the same problem with my two 810 and the viedo doorbell poe. With both cameras, my Fritz Nas works smoothly and flawlessly via FTP. I have different error messages: 454 and 450 My app tells me that I have the latest firmware (v3.0.0.1459_22102808) Where can I get the fw v3.0.0.1859???? Thank you very much in advance. I'm despairing here soon... THANK YOU

[joseph_1979]

@jensen_513771925995715 Email Reolink support and include your hw and fw versions. They shall forward you the latest firmware. The last firmware I came across for the doorbell poe is v3.0.0.2017_23041202. I ftp the files to a server running Cerberus and have no issue.

[user_620089981972582_620089981972582]

I also have the latest firmware 1859 build 23030900 where it worked before i did a restore to hopefully resolve another issue with this crappy doorbell. Sorry i have no other words. Maybe the doorbell is okay but the software for sure isn't
Before the restore i did ftp the recodings to my synology NAS which was okay. I tried it for about a hour now without results. Now i am totally out of options
On the NAS side nothing changed only on the Doorbell side (since the restore to FD).

[haroldrreno_690449334223026]

Since you are using the same settings on both cameras, you are probably having a conflict, I think you should try making these settings again. @harold

[user_830197924769957_830197924769957]

@haroldrreno_690449334223026 thanks
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