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    Multiple family members need app access

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    • user_708545852252350_708545852252350
      MichelleP last edited by

      How can I have other family members have access to the cameras? The app says to download the Qrcode, but they are not in the area to do that. This is for an indoor camera in a room at parent’s assisted living.

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        • joseph_1979
          Joseph Global Moderator @MichelleP last edited by joseph_1979

          @user_708545852252350_708545852252350 From the info of the camera get the UID........9527000XXXXX. Now go to the Android application and click the + sign at the top right hand and input this UID. You will be prompted to enter the username and password of the camera.

          I don't know which camera you have. Non battery operated cameras have two accounts, namely, Admin and User. Admin can do everything but USER is limited to viewing and unable to change parameters. So if this is your case I would add another user and give its credentials.

          Check this too.
          https://support.reolink.com/hc/en-us/articles/360006916814-How-to-Share-Your-Device-s-UID-QR-Code-with-Others/?gclid=Cj0KCQjw7uSkBhDGARIsAMCZNJsMvqfTHOrw_Y9EcpcdGtjRd8GC21pBQtOsorttzNfPXjZtN-1TWwcaAlmqEALw_wcB

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