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    Reolink Go PT connection problem

    Reolink Client & APP
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    • user_709249109594289_709249109594289
      user_709249109594289 last edited by

      Data called failed. Before i updated my APN's it was saying "network connection failed". So it means my APN's now are good, but i belive camera is trying to connect trought 3G but i think 3G is no more working in my country. Can i somehow change firmware so it only tries to connect trought 4G?

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        • joseph_1979
          Joseph Global Moderator @user_709249109594289 last edited by joseph_1979

          @user_709249109594289_709249109594289 Get the SIM from the camera and insert it in your smartphone and from the location of the camera check whether you are connected to 3G or 4G/4G+. Change the APN on your smartphone. Download Ookla speed test appl from playstore and check the DL/UL speed. Note that from camera's side it is the upload which is important. I don't have a 4G Reolink camera. Most probably you cannot change it. So email Reolink support and maybe they can send you a modified firmware.

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