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Cant see cameras on client.

Reolink Client & APP

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lollygag098 last edited by

Ever since the newest version of client was downloaded i am unable to see my cameras on the client. They show to be connected, and even has the motion symbol when motion is detected. Any help would be appreciated.
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Joseph Global Moderator @lollygag098 last edited by

@lollygag098_197170271973596 So on the right window you see that the cameras are connected by in the live view you do not see anything. Perhaps audio only. If this is the case them email support and they will provide you with a tool to update your DirectX.

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lollygag098 @Joseph last edited by

@joseph_1979 I reinstalled DirectX and that did the trick. Thank you for pointing me in the right direction.

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Joseph Global Moderator @lollygag098 last edited by

@lollygag098_197170271973596 Nice to hear that. Do me a thumb up so I get a point to redeem for beer...joking. Enjoy.

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