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    Is it yet safe to upgrade from 8.8.5 client?

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    • 160334357029011
      Anonymous last edited by

      From what I'm reading the topics around here, it is still not safe to upgrade form 8.8.5 client. New client versions are unusable. Reolink, get you act together and fix it, or stop distributing autoupdates to botched client versions, thank you.

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        • joseph_1979
          Joseph Global Moderator @Anonymous last edited by

          @160334357029011 I am on v8.10.4 and I have no issues. But yes a number of customers encountered issues when installing this version as a new client or as an upgrade from 8.8.5. However, if you are fine with 8.8.5 then wait for the v.8.11.x which is being tested out. We hope that most of the issues are sorted out.

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          • user_706263603089618_706263603089618
            user_706263603089618 @Anonymous last edited by user_706263603089618_706263603089618

            If you are experiencing issues with a particular client version or have concerns about Reolink's software updates, I recommend reaching out to Reolink's customer support or visiting their official website for the latest information and assistance. They should be able to provide you with more accurate and up-to-date guidance regarding any reported issues and potential solutions.

            Please note that software-related issues can sometimes arise due to various factors, and it's important to communicate directly with the software provider for the most accurate information and support. MyMileStoneCard Login

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          • Maineac_706707508990194
            Maineac last edited by

            I have RLC-423 cameras (2) and each time the client opens I am notified that a new client version is available. I downloaded and installed 8.10.4 weeks ago and found all the problems with it so went back to 8.8.5. This morning I found a link to the new 8.11.0 beta version so downloaded it and it suffers from some, if not all, the same problems as 8.10.4. So Reolink is not there yet. I am back on 8.8.5.

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              • joseph_1979
                Joseph Global Moderator @Maineac last edited by joseph_1979

                @maineac_706707508990194 Yes, they are fixing bugs and developing some new features . Personally I won't make my application available to the customers unless I am 100% sure that it is functioning correctly. I used to spend a lot of time testing and re-testing before handling it to my customers.

                The missing icons in live view and the calendar issues have been solved. However, they still need to solve the clear mode stream and the floodlight configuration.

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              • Daniel Broadwell_303618999288023
                Daniel Broadwell last edited by

                I keep going back to 8.8.5. My Windows 10 PC at work and home do not like the other versions. I can never select in the bottom right corner my view. It NEVER works. I stumbled across this page looking for the 8.8.5 exe.

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                  • user_719421329109131_719421329109131
                    user_719421329109131 @Daniel Broadwell last edited by user_719421329109131_719421329109131

                    @daniel-broadwell_303618999288023 hi, can you share with me how to fix this situation?
                    Vampire Survivors

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                  • user_745824514810051_745824514810051
                    user_745824514810051 last edited by

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                    • user_900687936237709_900687936237709
                      user_900687936237709 last edited by

                      It seems many users share your concerns about upgrading from the 8.8.5 client, as reports indicate that newer versions are still problematic. If stability is crucial for your setup, it might be best to hold off on upgrading until Reolink addresses these issues and provides a reliable update. Keeping an eye on community feedback can help you gauge when it's safe to make the switch. Hopefully, Reolink will prioritize fixing these problems soon to ensure a smoother experience for all users. Your feedback is important, so consider reaching out to them directly as well.
                      Mymilestonecard

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