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connecting problem

Reolink Client & APP

111

atelierediteur last edited by

Hello,
I connected DUO 2 POE directly to the NVR (RLN36) with the provided RJ45 cable (blue), without power supply on the camera. The camera is not detected by the NVR. I also notice that the RJ45 LEDs on the NVR do not light up.
I tried with a TrackMix PoE camera, the problem is the same.
What to do ?
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Lorenz @atelierediteur last edited by

@atelierediteur_687864006292088 Thanks for the feedback. It would be best that you contact support and attach some photos to the request.
https://support.reolink.com/hc/en-us/requests/new/

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