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Faulty USB charging port

Discussion About Products

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Poppyscam_708046200041603 last edited by

Re: Reolink GO PT charging
It seems that the usb charging port on my Go pt plus has failed. The part is easily replaced if its available, just slots into the housing and connected. Is it possible to get the part? or get a phone repair shop to replace the usb socket?
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Lorenz @Poppyscam_708046200041603 last edited by

@user_708046200041603_708046200041603 Hi there, we don't offer spare charging port for Go PT Plus camera. You may submit a request with the link below and our team will get back to you very soon.
https://support.reolink.com/hc/en-us/requests/new/

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Jacks @Poppyscam_708046200041603 last edited by

@user_708046200041603_708046200041603 we have several and they ALL go bad! It appears they are not installed very well and it’s irritating. You have to wiggle it and cross your fingers that whatever color light is on is correct

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