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    App Notification Sound has changed

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    • karklean_321030663176349
      karklean last edited by

      Hello,

      Notification Sound has changed. This is driving me nuts and it has happened before but I couldn't find the email. The notification sound I have set is "transmitter". A default Galaxy sound on the A42 5G. It was working fine up until 2 days ago. It is now playing the custom sound I have for text messages. I have tried re-installing the app twice. Turned off push notifications and restarted and rebooted the phone. I know this is probably an easy fix, but I cannot seem to get it to work properly. Any guidance at this point would be greatly appreciated.

      Bob

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        • Crimp On_62210811129
          Crimp On @karklean last edited by

          @karklean_321030663176349 On my Android Reolink app, the main screen "hamburger menu" (in the upper left) has an entry for "Settings" The top entry in Settings is Notification Sound. I (personally) have mine set to Silent because the notifications are annoying. I notice the default (on my app) is "application provided sound" and the top entry under sounds is ""Default notification sound."

          What does your app Settings show?

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          • Reolink Lorenz
            Lorenz @karklean last edited by

            @karklean_321030663176349 Thank you for the feedback. This is a known issue and will be fixed in next version, which is v4.40 and will be released within weeks. Stay tuned for the updates.

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            • karklean_321030663176349
              karklean @Lorenz last edited by

              @reolink-lorenz Thank you for that update. I will be looking forward to the fix.
              Bob

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              • karklean_321030663176349
                karklean @Crimp On last edited by

                @crimp-on_62210811129 I have the same setup as you do. My custom sounds is set to voyager or transmitter. As you can below there is a fix coming with the next app update.
                Bob

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                • Keoni_704774566166725
                  Keoni @Lorenz last edited by

                  @reolink-lorenz do you have an update on when this fixed version will be released?

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                  • Reolink Lorenz
                    Lorenz @Keoni last edited by

                    @keoni_704774566166725 We are testing the fixed version now and it would be released in September.

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