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    Device list question

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    • user_713404410871982_713404410871982
      user_713404410871982 last edited by user_713404410871982_713404410871982

      Hi, I'm new so be gentle with me! I've been working my way through installation of 823A and RLN8 410
      I'm slowly getting there but my first question is:
      My NVR shows in the device list on the client but not the camera even though it's been automatically added to system and working.
      Should it be visible in the device list? If so, I'll add it by QR code
      Larry G


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        • joseph_1979
          Joseph Global Moderator @user_713404410871982 last edited by

          @user_713404410871982_713404410871982 If you have connected the camera directly to the NVR ethernet port then on the client you should only have the NVR in the device list. To see the camera you need to get through the NVR menu through the client. If, however, you have connected the camera through a POE switch (if cam is POE) or a normal switch (non-POE camera) then you can have both the camera and the NVR in the device list of the client. In this was you have better management of the camera.

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          • user_713404410871982_713404410871982
            user_713404410871982 @Joseph last edited by

            @joseph_1979
            Thank you for your prompt reply, when you say, "If directly connected to the NVR ethernet port" I assume you mean
            to one of 8 camera inputs on the NVR? The camera is POE.
            Is it worth adding the camera through the client or is it un-necessary?
            Larry G

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            • joseph_1979
              Joseph Global Moderator @user_713404410871982 last edited by joseph_1979

              @user_713404410871982_713404410871982 Yes, directly connected to one of the 8 ingress ethernet ports. In this configuration you cannot share individual cameras but ALL of the cameras. Similarly when you activate push notification it shall be to all cameras and similarly to email notification. More flexible to update individual cameras too and you have to scene mode to activate/deactivate certain cameras. But anyhow keep the current configuration and if you need such features then add a switch. Note that this is valid as long as the camera has the UID. If you bought it as a kit then it might be that your cameras don't have a UID and so the features I mentioned are not applicable.

              Always check for firmware updates related to both the cameras and the NVVR and may check them at Reolink Download Center.

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              • user_713404410871982_713404410871982
                user_713404410871982 @Joseph last edited by

                @joseph_1979
                Thank you Joseph!

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