Reolink Client v8.12.1 bug

tbone

Besides DirectX bug, In a 4 camera window I've had 3 windows now not connecting for up to 5 minutes. One connects immediately all the time. When the others finally connect, the video is choppy and not real time, like there is router connection issue. I've never had this and it only started with the client update. I connect real time using my android phone, both wifi and cell. I also connect on an old laptop with an old version of the client just fine. I also loaded v7.2.2.33+x64 from the Reolink site running in parallel on same laptop with v8.12.1 and it works fine.

johnk

I am also having connection issues with 8.12.1 that I've never had before. It is taking many minutes to connect to any of my cameras.

The app on my iphone connects immediately and is working fine.

Connection issues started with 8.12.1 update.

south gene+reo

After reading your post issues with V12.1 I found I had the same issues. I dropped back to a previous desktop client version (reolink_setup_8.8.5.exe) with success and now the issues are gone and my cameras connect to the desktop client quickly. I am on windows 11. I found the older version in my windows download directory where I had downloaded the older version several months ago. Glad I did not delete the old version install software. This worked for me. Also I turned off "automatic updates".

SouthWest RailCams

It is an issue with the 8.12.1 Client, the older clients work fine. Why doesn't ReoLink ever comment on these posts?

Ron from Oregon

Same problem here. 8103, 8110 and 8121 got progressively worse, taking minutes to connect to my four cameras. I rolled back to 885, and cameras connect immediatly.

ridge524

Having the same issue, this needs to be fixed asap. A firmware should not have a bug like this in a final release build. That's terrible Reolink..

SouthWest RailCams

Support recommended 8.8.5, however, issue still persists. All cameras that are on the Local Network are fine, it is the cameras that I need to communicate over the WAN. Another thing I noticed, I have cameras in different states, and the only one that connects from a WAN perspective is in Stockton, CA. Others don't connect right away but will do in about 5 minutes and then DROP once in awhile. Android and Apple Apps work fine. WireShark only shows up where it is communicating with Stockton, others don't show.

ReoLink SHOULD be testing more before releasing updates. Since after 8.8.5, things have gotten worse. Even Firmware is not as good as it used to be, pushing out updates without Release Notes and Support does not even have those notes!

SouthWest RailCams

Been dealing with ReoLink Support via Email and here and finally after all the troubleshooting, it is being sent to the Senior Support Team for assistance.

Alessio Ale

This post is deleted!

losmets

after some searching I found a solution; but it still takes some time to see the live view

Installation path for DirectX Redist (June 2010) | Reolink Community

hope this works for all

ecri

i have a RLN8-410-E with connection issues after instaling 8.12.1 its acts like it don't exist. im on Win 11,

this version reolink_setup_8.8.5 connects just fine... had to downgrade to get my cams back..

Edit.><><

Look like directx_Jun2010_redist did fix it for me.

i can see my spider webs again. yay..

ed rose

I've had to downgrade to version 8.8.5 and reinstall all the cameras and reolink drive. It appears to be working fine.

Download here - https://support.reolink.com/hc/en-us/articles/360012466173-All-Reolink-Client-Versions/