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Keen camera stop connecting remotely

Discussion About Products

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user_646906926391321 last edited by

after activating my new Keen camera, I field tested it and it seemed to work properly , after driving home The camera connected one or two more times and now will not connect remotely.
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Joseph Global Moderator @user_646906926391321 last edited by

@user_646906926391321_646906926391321 Did you check the mobile signal strength at the location? Is it on the TAG/LAC boundary where there are lots of handovers between 4G and 3G? Your smartphone should be on 4G/5G too. 3G data(HSPA) don't provide enough bandwidth to establish communication with the camera especially if this is set to High resolution.

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