Doorbell poor Wifi Quality

[SandyDE]

Hello,

i have got a Reolink Doorbell Wifi Version.

Firmware = 3.0.0.2033_230413

The doorbell has a lot if disconnects every day (3-4). When i log in at app, the stream sometimes down.
At my Synology there there a disconnects.
A repeater is behind the doorbell in the house.

So, what can I do?

There are a newer firmware?
Can i change only 5GHZ?

Thx.

[joseph_1979]

@sandyde I have the same doorbell at my summer residence and the firmware is the same. It is connected to the 2.4G band. The doorbell is not connected to any NVR/surveillance system and so I cannot say whether there have been any disconnections. I see some members complaining about restarts due to high temperatures but have no idea what was the outcome. I suggest you to email Reolink support.

[user_711725607157890_711725607157890]

@sandyde yes the wifi sucks for both bands on the wifi doorbell. my tp-link mesh is on same floor about 5 feet away from where doorbell actually is and it cuts out all the time. I spend about 15 min just to watch a full 5 min clip.I'm only able to view live with low resolution.

[SandyDE]

I bought a 5GHz Repeater with Mesh.

Now, no disconnections. Doorbell all the time connected with 5GHz and 650Mbit.

[joseph_1979]

@sandyde So you had a weak WIFI signal. My cams are all WIFI and I am using the TP-Link RE650 which is quite good. I have two and that covers all my house.

[user_744407239721190_744407239721190]

The manufacturer will support users in upgrading the product. There are several colors available for your selection, including blue, orange, white screen, and custom screen. Choose your color scheme.