v8.12.1

[ddrego64_502232416264412]

v8.12.1 stinks, it takes several tries to log into the cameras. Didn't have an issue before until the last update.

[joseph_1979]

@ddrego64_502232416264412 Take note of the camera UID. Delete it from the client and add it again. Close client and re-run it again. Any difference?

[user_736680386433221_736680386433221]

If the issue persists, reach out to the technical support team of the software or camera manufacturer. They may be aware of the issue and can provide specific troubleshooting steps or updates to resolve it.

[ddrego64_502232416264412]

@user_736680386433221_736680386433221 The cameras log in fine with the android app on my phone. The windows app on my desktop is the problem, it took over a dozen times to log in. So the problem isn't the cameras or connections.

[larryj martin_709821719052627]

This post is deleted!

[user_672753123868700_672753123868700]

@ddrego64_502232416264412
I had been using version 8.8.5 since it came out this spring and worked perfectly until a month or so ago. Of course I've tried 8.12 on several of my computers and that didn't work either. On my main machine I can't even install it without errors. Imac works fine, Android works perfectly, only Windows version takes a couple min to log in and often has to be stopped and started again just to get it to run but still after a minute or two. ONCE it connects to all my cams they work like they should...all but instantly from one to the next. As I mentioned other platforms work fine. Reolink doesn't have a fix either! Used to work great!!!

[joseph_1979]

@user_672753123868700_672753123868700 Have you tried v8.11.0?

[user_619357829627991_619357829627991]

@joseph_1979 After installing version 8.12.1, the cameras login works perfectly.
After a while, the cameras login no longer works.
You must then uninstall the client and reinstall it.

[joseph_1979]

@user_619357829627991_619357829627991 I had no issues with v8.12.1. Sometimes the best option is to uninstall and install new client rather than upgrade.