Rlc81-pa

[Cédric_756173795434660]

Bonjour, j ai essayé d'installer 1 caméra poe reolink rlc-81pa. Dans mon garage, elle fonctionne...qd j essaie de l'installer sur les câbles réseau installés dehors, elle n'est pas détectée par l'application...mes câbles sont testés et son corrects. J'avais installé une micro sd dans la caméra et après l'avoir replacée dans mon garage, je me rends compte que elle a bien enregistré des images de l'extérieur qd j étais occupé à l'installer.. cela veut donc dire qu elle était bien alimentée via le Switch poe tp-link 4 ports poe....j ai essayé aussi sur un autre câble mis sur un autre côté de la m maison et c' est exactement la même chose...je ne sais plus que faire...j' ai besoin de votre aide....


Hello, I tried to install 1 reolink rlc-81pa poe camera. In my garage, it works...when I try to install it on the network cables installed outside, it is not detected by the application...my cables are tested and are correct. I had installed a micro SD in the camera and after putting it back in my garage, I realized that it recorded images from the outside when I was busy installing it.. so that means that it was well powered via the tp-link 4 port poe switch....I also tried on another cable put on another side of the house and it's exactly the same thing...I don't know anymore what to do...i need your help....

[joseph_1979]

@cédric_756173795434660 How is the camera connected in garage? Are you using the same POE switch? So if the POE switch is used then the only difference is the cable. Did you try to add the camera using its UID?

[Cédric_756173795434660]

@joseph_1979 in m'y garage i use the same poe Switch. I have tried on another side of my house where another cable is placed and it doesnt work... And when i tried another cable wich is from the bobine and where i have placed connector like outside,it works...i dont understand

[joseph_1979]

@cédric_756173795434660 So it may be a termination issue. Check this out https://support.reolink.com/hc/en-us/articles/360011593434--Wiring-Standard-of-Ethernet-Cable/

What is the length between poe switch and camera?

[Cédric_756173795434660]

@joseph_1979 it's 15m maximum... I use the t568b model of connexion...

It think it,s the good model.. it s why i dont understand....and the Switch could work until 250m

[Cédric_756173795434660]

@joseph_1979 this is my poe Switch

https://amzn.eu/d/fQkaaBv

[christophe cambefort_542017767121051]

@cédric_756173795434660 tu n'aurais pas un soucis d'adresse de masque de réseau à tout hasard ?
C'est assez bête comme soucis, mais ça m'est déjà arrivé.

[Cédric_756173795434660]

@christophe-cambefort_542017767121051 non car en branchant un autre câble ds mon garage ça fonctionne...

[joseph_1979]

@cédric_756173795434660 And if you use the provided ethernet cable, it will work right? It must be something in the cable. Did you buy the cables or you did them? Sometimes I think I terminated them well but had to redo them.

[Cédric_756173795434660]

@joseph_1979 with the cable the are gived to me it works but today i have try somethingelse...and i ll explain you why i ll become crazy....

I have buy New RJ45 connectors .. i have try them on the seconde side of the house wich was not working Yesterday and now it works....i was so happy BUT (With that i was sure it was the connectors) after having changed the connector on the other cable (first place)it doesnt work....

The camera save again the video on the sdcard but i cant add the camera to the app...and the cable wich is now outside the wall is too short to try again something else...

[joseph_1979]

@cédric_756173795434660 It is a connected issue. If you changed one and it was working why did you change the other end? Always leave some loose cables. That's what I say to my engineers when cabling cabinets to host the servers.

[Cédric_756173795434660]

@joseph_1979 Hello Jospeh, I found where the problem was coming from. I think that in the design of the cable, there was an inversion in the wire colors. During the test with the device, the wires are tested from number 1 to number 8. At my front, the receiver flashed from 8 to 1. therefore the opposite. However, my connectors were perfectly placed on both sides. Finally I reversed the connector on the switch side and it works

[joseph_1979]

@cédric_756173795434660 Excellent. Fore sure it was either the cable or the connector. There are cable testers.