Wifi Doorbell Camera lost connection until motion detected

[user_745660696895718_745660696895718]

Weird one, when no day light the camera cannot be accessed for viewing live UNTIL I create motion in front of the camera, then instant feed. Any ideas?

[joseph_1979]

@user_745660696895718_745660696895718 Check the the WIFI strength is quite good at the location of the doorbell. Install ookla from Playstore on your smartphone and from this location check the upload speed. Note that from the camera perspective it is the upload speed which is important. Is this occuring when you check from the same WIFI as the camera or from another external network?

[user_745660696895718_745660696895718]

@user_745660696895718_745660696895718

"Cannot be accessed" meaning no connection when I try to view.

[user_745660696895718_745660696895718]

@joseph_1979 During the day, it works fine, during the night it has issues only when there is no motion near the camera. Why would signal strength cause that?

[joseph_1979]

@user_745660696895718_745660696895718 When you are unable to connect, check the WIFI at the location of the camera with your smartphone. To ensure whether it is a WIFI issue, for a day bring the doorbell near your router and check it out.

[user_754824399286440_754824399286440]

Camera Live Feed Issues at Night:
Possible Cause: Power saving mode, IR sensor issue, network connection, or firmware issue.
Solutions:
Disable power saving mode.
Clean camera lens and check IR LEDs.
Check Wi-Fi connection and restart camera/router.
Update camera firmware.
Additional tips:
Consult user manual.
Contact manufacturer support if issue persists.