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    2 way talk delay

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    • gohigher_705217548042448
      gohigher last edited by

      I have a poe doorbell connected true my poe switch. Video quality is very good . Audio to. But when someone rings the bell and you try to communicate with the person on the door , there's a delay in the audio . It's around 2 seconds delay depending on the stream quality you chose. The higher the worse it gets.
      Already tried it with my wife's phone and that's even worse. I can't communicate at all with the person on the door. The sound has complete distortion. Also a problem on both phones is the you constantly here yourself speaking . ( echo of yourself ) Can this be solved?

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        • joseph_1979
          Joseph Global Moderator @gohigher last edited by joseph_1979

          @gohigher_705217548042448 If you have a WIFI BB router then I suggest you to try to connect the smartphone to the same WIFI of the camera and check it out.


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          • user_780297176101116_780297176101116
            user_780297176101116 @Joseph last edited by

            @joseph_1979 It's not the Wi-Fi. It's not the Internet. It's your terrible one-size-fits-all app. Have a google to see how many people have this exact same issue. Do you think that's acceptable?

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            • joseph_1979
              Joseph Global Moderator @user_780297176101116 last edited by

              @user_780297176101116_780297176101116 I am a customer like you and I am here giving support based on my engineering skills. A second or two is expected since the media has to flow through P2P relay servers and then reach your mobile (if you use mobile data). If, however, your mobile is on the same network as the doorbell then it should be less.

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