Multiple Android phones connecting to one Reolink account

[user_633508167262216_633508167262216]

I have 2 android phones and am trying to connect them both to Reolink account. Everything works well on one phone - I can see all of my devices, but on the second android phone when I load the Reolink app (same userid and pw) the app says I need to add devices. Can I link both phones to the same account? I'm upgrading a Samsung s9 to and s23 and need to see Reolink work on both phones. Thanks for and help.

[joseph_1979]

@user_633508167262216_633508167262216 Yes you can use the same admin account on all cams on both smartphones.

[user_633508167262216_633508167262216]

@joseph_1979
Thanks for the information. Could you provide me with the process to get the second phone to recognize the devices that I see on my first phone.
I'm logged in on both phones at this time and only see the devices on the first phone. Thanks again.

[joseph_1979]

@user_633508167262216_633508167262216 Install the Android application on the second smartphone. From the first smartphone, go to the INFO menu of each camera and write down the UID number 9527000XXXXXXXXX. Once you have got all the UIDs, then run Reolink client on the second smartphone and click on the + sign on the right top corner. You are prompted to either scan the QR or enter the UID. Select UID and you are prompted to enter the credential of the camera. Repeat this procedure for all cams.

[user_633508167262216_633508167262216]

@joseph_1979
That worked like a charm! Many thanks!!

[joseph_1979]

@user_633508167262216_633508167262216 You're welcome. Enjoy a glass of fine wine.