Cannot get camera to be detected or add manually

Hi, setup a new Argus camera no problem with app, I cannot get the camera to be detected or added manually into the client software, on clicking search it isn't displayed or if I add manually it says login failed. I can ping the cameras IP address and know IP is correct as I have set a reservation on the router. I have tried windows 10 and windows 7 and still same issue, I also reset to defaults and set back up.

Any ideas ?

J

Bob

For now, Reolink Argus cameras can only be added to Reolink App. It's not supported to add them to the Client software (Windows, Mac OS) or web browser or third-party surveillance softwares, which may be supported in the future.