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    Camera dissapers on latest client for windows

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    • Koach_401182455079094
      Koach last edited by Koach_401182455079094

      I have 7 cameras on my list. Two are from local network and the others are distant and connect over UID. But after closing the reolink client, one of the distant camera disapears from the list and instead there is the same local camera listed twice. Then I need to remove that one and add distant camera again (because otherwise it reports it is already listed). And this repeats every time when client is closed and opened again.

      The reolink app everything works fine.

      I have disabled auto add camera but same problem all the time.

      I have tried this 4 times but gave up and re-installed an older version

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        • joseph_1979
          Joseph Global Moderator @Koach last edited by

          @koach_401182455079094 It seems to be a known issue and shall be solved in the next upgrade.

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          • Koach_401182455079094
            Koach @Joseph last edited by

            @joseph_1979 Thank you for the update on this Joseph

            CHEERS

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          • user_729891662233741_729891662233741
            soccertl last edited by

            I had the same problem after the update on Windows 10. After playing around, I found the cameras had moved from my 4 assigned screens. I could see them when I went to the 9 screen view. The default for the 4 camera screens are now 5-8 instead of 1-4, so I moved my cameras to 5-8 and now all 4 show up in the 4 camera display.

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              • joseph_1979
                Joseph Global Moderator @soccertl last edited by

                @user_729891662233741_729891662233741 Correct. But has to be fixed.

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              • Personal Phone_201480887500977
                Personal Phone last edited by

                It CERTAINLY has not been fixed and is a mess!
                Deletes cameras, adds old ones, changes camera names in front of your eyes
                How is this stil happening?

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