problem with application

[user_765071325302969_765071325302969]

Hello
I have several problems
With the application when I'm on my smartphone with a 4G connection or WiFi other than my home WiFi.
1/ The live stream works 2 times out of 10.
2/ Playback of recordings doesn't work.
With the application on the PC:
1/ The live stream works.
2/ Playback of recordings doesn't work.

[joseph_1979]

@user_765071325302969_765071325302969 If there is no issue to access the cameras when being on the home WIFI then the issue seems to be on your broadband bandwidth. What is your upload speed to the ISP?

[user_765071325302969_765071325302969]

I'm on WiFi with 114 Mbit/s download speed and 48Mbit/s on cellular.

[joseph_1979]

@user_765071325302969_765071325302969 It's the upload speed which is important. Camera is streaming towards your mobile.

and if you set the stream to Fluent, would you have the same issue?

Which models you have installed?

[user_765071325302969_765071325302969]

@joseph_1979 The camera wifi connection is 15mbit/s for upload
I have two Duo2 peo cameras

[joseph_1979]

@user_765071325302969_765071325302969 Your upload speed is a bit low. Camera starts to forward initial packets over 15Mbps and then stabilises at 8 to 10Mbps (for an 8MP cam). You can see this from the task manager on Windows. Check the WiFi throughput on PC when connecting to the camera. See received bandwidth.

Have you tried to view in Fluent mode?

[user_765071325302969_765071325302969]

@joseph_1979 Yes, my camera is on Fluent.

[joseph_1979]

@user_765071325302969_765071325302969 And if you do the DSL speedtest from your PC, what is the upload speed?

https://fiber.google.com/speedtest/