Duo 2 WiFi - vehicle detection false alarms

[user_703793344291048_703793344291048]

Hi
I have problem with vehicle detection false alarms. Cars are parked and not moving but camera is detecting motion and records alarm. Vehicle smart detection is at default 60 and alarm delay also at default 1s. Camera is Reolink Duo 2 WiFi with firmware v3.0.0.1889_23031701. How to fix this??

[joseph_1979]

@user_703793344291048_703793344291048 Try to use object size and add another second.

[user_703793344291048_703793344291048]

Hello, the problem solved itself. When I installed the camera and started it, there were already cars standing in the parking lot and then the camera misidentified them as being in motion. However, the next day as the cars left and new ones arrived the camera worked correctly and there were no more false alarms. However, just change some options in the camera when the cars are parked and again there is a problem with false alarms and you have to wait for the cars to drive away. Generally after the configuration you have to wait for the cars to drive away and when they appear again it will be OK. All in all, it should be corrected by the manufacturer

[joseph_1979]

@user_703793344291048_703793344291048 Exactly. I suggest you to submit your complaint to support on support(@)reolink(dot)com