Email Notifications on Battery vs Powered Cameras

[user_798371383681275_798371383681275]

Has anyone noticed a difference in receiving notifications from battery cameras vs powered cameras? I have both the Argus PT and Eco and they struggle to send notifications when a motion is detected. I can see the motion icon being displayed even when the object is far away which indicates that the sensitivity is good, but it rarely sends the notification. If the object is very close, then the notifications work. I also have the powered RLC-810wa and the RLC-410w and they never miss a notification even when the object is over 120ft. I have triple checked my setups and they are correct. It seems this is more of a firmware issue with the battery units. Whenever the motion icon is displayed, the notification should be sent. The icon always is displayed even on distant motion, but notifications are not sent.

[user_812889347916005_812889347916005]

@user_798371383681275_798371383681275 have you tried updating the firmware on your battery cameras?

[joseph_1979]

@user_798371383681275_798371383681275 Detection depends on PIR which at the highest sensitivity has a max range of around 30 feet. This is when object is perpendicular to the PIR (camera) and is moving along which crosses the paths. Of course if you are watching a live view the Detection algorithm is analysing the objects and if human is detected then its icon will be displayed.

[joseph_1979]

@user_812889347916005_812889347916005 Rarely there is an upgrade on battery operated cameras. These can only be upgraded if Reolink Support push you the upgrade based on the camera UID.

[user_798371383681275_798371383681275]

@joseph_1979 This is what I was suspecting with the Argus models was that the email notifications only occurred when the PIR was active. However, you would think in Live view when the motion icon was displayed that would also cause a notification. It sure would be nice to have that option. The RLC series must operate differently as I get mostly accurate email notifications far beyond 30ft, probably over 120ft.

[joseph_1979]

@user_798371383681275_798371383681275 undoubtedly. Poe and dc powered cams are constantly comparing frames and if an object is detected and its detection is enabled, the camera saves the video. The video also includes 10s recording prior to the event. This cannot be achieved with battery operated cams. Sometimes if the object passes quickly the camera may be triggered and no object is seen in the video (assuming any motion is enabled).

To prolongue the life of the battery, only the PIR circuit is powered. Once triggered it will start the execution of the firmware, start recording if enabled, check which objects are enabled, determine object type, check schedule, zone, push and email, etc....

[user_798371383681275_798371383681275]

@joseph_1979 Great explanation and confirmed what I was seeing. That kinda puts a damper on the usefulness of battery cameras for critical motion detection. Thanks for your "technical" insight.

[joseph_1979]

@user_798371383681275_798371383681275 You're welcome.