RLK12-800WB4

[user_818925137264881_818925137264881]

I have helped install and set up two of these units, #RLK12-800WB4. With each installation, one of the cameras, will not automatically switch from Night Vision mode back to the normal color day mode at day break. Is this a known issue with these cameras? What can I do to fix this problem? If I turn on the spotlight, when in black and white during the day, it switches back to color. Turn off the spotlight and it goes back to black and light. With one of the systems, if I reboot during daylight, it will reset, but then goes back to constant black and white overnight. The other is not able to be reset. It just goes in and out on its own. Any help would be appreciated. Otherwise, I have to recommend against this system.

[joseph_1979]

@user_818925137264881_818925137264881 Check out this link https://support.reolink.com/hc/en-us/articles/14608263489945-How-to-Set-up-Black-White-and-Color-Switching-Threshold-via-Reolink-App/

[user_818925137264881_818925137264881]

@joseph_1979
Thanks, it appears this has fixed the issue. On one of the units, I had to change the setting to its brightest setting to, so far, make it changed from black and white, back to daytime color. It seems that there has to be an issue with the sensors, if that is the only way it will work. But, thanks for the help to at least make it work

[joseph_1979]

@user_818925137264881_818925137264881 you're welcome.