RLC-510WA

[user_828025657151697_828025657151697]

Hello all.

Is it possible to configure 510WA to record by ftp to WD My Cloud?
I'm having problems accessing the cloud.
When I test it:


"452: Failed to create folder. Please check:
If your FTP server is full.
If you have permission to create folder."

The user and password are ok. The folder exists and that user account can create folders. The disk is not full...

Thank you
JT

[joseph_1979]

@user_828025657151697_828025657151697 I can't see the snapshot you added. Can you take a snapshot of the ftp configuration you did on the camera? Check whether FTPS is supported by WD My cloud. And exclude the trailing / in the camera's "Remote Directory" parameter.

You may test the ftp by installing Cerberus/FileZilla ftp server on your PC.

[user_828025657151697_828025657151697]

@joseph_1979
It doesn't support FTPS.



The username and password as ip and port are correct and is working on Filezilla.
Folder camara is created on wd disk.
Also tried with WD My Cloud administrator user and password. Same results.
Thank you

[joseph_1979]

@user_828025657151697_828025657151697 in remote directory...enter /camera

In order to see what's wrong I suggest you to capture a wireshark trace on the egress of your router. Then filter trace on ftp. Is there any logs on the cloud side? Despite you set ftp, the camera still requets to upgrade to tls and maybe this cause an issue at the remote side.

[user_828025657151697_828025657151697]

@joseph_1979 Hello.
Thank you.
Done.

[joseph_1979]

@user_828025657151697_828025657151697 And did you manage to ftp files?

[user_828025657151697_828025657151697]

@joseph_1979

Yes. It's working very well thank you.