Not possible to enable audio on Reolink Duo 2 wifi

[henninglassen_459990516420828]

When I run it separately through the App on my IPhone not connected to the NVR it is working fine, but when I connect it to the NVR with LAN cable, audio cannot be enabled.
There comes a red dot in the Reolink client (audio) when i try to enable it. When I try to enable it from the app when using IPhone it says "operation failed".

NVR and camera is updated to last version

NVR Model RLN8-410E / Hardware no.H3MB16
Firmware version . v2.0.0.280_21060101
 
Reolink Duo 2 : firmware version was updated to the last version
v3.0.0.1889_23031701

Please help ?

Regards
Henning

[joseph_1979]

@henninglassen_459990516420828 You need to take it up with support on support(@)reolink(.)com. I don't have that NVR in my setup.

[henninglassen_459990516420828]

Thank you
I will ask them

Have a nice day