Timelapse download limit

[Simes-TGI_801557520593052]

Hi
I have 4 x Reolink CCTV cameras, three are Go PT Ultra, which are 4G, and the remaining one is Argus PT Ultra which is wifi.
I don't seem to have any issue with downloading Timelapse videos on the 4G cameras but seem to have an issue where the Argus PT Ultra is stopping at exactly 150MB of a 326.06MB file?
I'm using the Client app on macOS currently to download rather than the iOS app.
Was wondering if it might be a network restriction possibly as this camera is on our corporate network, or if this is a limitation somewhere else?
Does anyone have any suggestions please?
Many thanks
Simon

[joseph_1979]

@simes-tgi_801557520593052 I didn't see anyone complaining about this on Argus PT ultra. And do you have the same issue if you try to download it through the iphone or Android smartphone?

I suggest you to email support on support @ reolink . com

[Simes-TGI_801557520593052]

@joseph_1979 Thanks for the reply, I will give this a try. Cheers