8.16.8 Freeze / crash

[tinchotommy_222364008116413]

Does anyone else have problems with 8.16.8 Windows Client?
Mine stop working, all cameras just stop working, i have to close it, end task and opening it again.

I also have note when i go to end task, Reolink is using 100% GPU.

[joseph_1979]

@tinchotommy_222364008116413 No I haven't any issue. Go to main menu of the client and disable Hardware Decoding First.

[Crimp On_62210811129]

@tinchotommy_222364008116413 Hardware decoding is enabled on my Windows Client 8.16.8. No problems.

only 10 cameras
Windows 11
Nvidia Geoforce GTX 1660 Super
Reolink Client using less than 10% CPU

I do not keep a ton of camera windows open at the same time. Nor do I leave the Reolink Client running constantly.

[tinchotommy_222364008116413]

@joseph_1979 i did disable hardware decoding, but still happens. all cameras get freeze

[user_854852369674399_854852369674399]

@tinchotommy_222364008116413 Hi, I've logged a support query about my 8.16.8 as I can get the client to open but it never remembers the passwords for the camera or NVR and if I put them in again the client crashes. It's been driving me nuts all morning so I'm "glad" someone else has an issue. I've since had a reply and they said to try 8.8.5 which works for me after some stuffing around to get 8.16.8 fully installed. I'm waiting to hear back what is actually the latest version

[joseph_1979]

@user_854852369674399_854852369674399 try v8.15.6. What was your previous version?

[user_854852369674399_854852369674399]

@joseph_1979 Previous version 8.8.5