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    Dynamic shapes Privacy Mask

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    • user_858173756547208_858173756547208
      Chris last edited by

      Hi,
      I have been using 4 Reolink bullet cameras for a few months now, and I was wondering if it is possible to make privacy masks with dynamic shapes and not just rectangles, since it is impossible to properly cover some areas with the current method.
      Here in Italy (and also in the rest of the EU) there are strict rules about video surveillance and we need a proper way to ensure privacy.

      Thanks.

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      • Crimp On_62210811129
        Crimp On last edited by

        Privacy masks do not have to be contiguous. Each segment appears to be limited to a small rectangle, but there can be dozens of them spread around the screen.

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        • user_858173756547208_858173756547208
          Chris last edited by

          Speaking of my cameras (B800), you can only place 4 rectangles, so you cannot cover part of the scene correctly.

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            • Crimp On_62210811129
              Crimp On @Chris last edited by

              @user_858173756547208_858173756547208 How strange. I have set up a privacy mask with over 40 separate zones on an RLC-1212A.

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              • user_858173756547208_858173756547208
                Chris @Crimp On last edited by user_858173756547208_858173756547208

                @crimp-on_62210811129 it's not possible with my cameras.



                For this reason, as I think the limitation is due to the camera's low memory (even if it seems very strange to me), it would be better to save the coordinates of an irregular quadrilateral and allow for a wider customisation instead of rectangles. 

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                • user_922351243608227_922351243608227
                  Pops @Crimp On last edited by

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                • Crimp On_62210811129
                  Crimp On last edited by

                  Memory is one possible explanation. Another might be that privacy zones are implemented differently for cameras which must be connected to a Reolink NVR to function.

                  This sounds like a perfect question to ask Reolink support (with an email). I have always received prompt and thorough explanations from them.

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